Cosmo Payment card
Posted: Sat Jun 24, 2023 9:47 am
Do you use cosmo payment to get paid and have a Cosmo Payment Visa card?
I received this email.
I received this email.
Dear Cardholder,
We hope this finds you well.
We are reaching out to you today to inform you of some recent and sudden developments that may impact your ability to use your card for transactions and receiving funds, due to restrictions imposed by the issuing bank behind your card.
We want to reassure you that your funds held on your card are 100% protected and safe.
What we are doing and What is next?
We already have a new issuing financial institution ready to migrate your card account to, and are simply waiting for Visa to provide us with the date on which this will occur.
If you have a Mastercard with us, this is working correctly. If you do not have a Mastercard you can sign up for free at cosmopayment.com and use that in the meantime, and keep both accounts.
Local bank transfers are also working correctly.
Apologies for the inconvenience, we are working closely with the provider to resolve this as soon as possible.
We will update you with further communications as more timelines as information becomes available.
Best regards,
Cosmo Payment Support Team